Cat Mad Windsor

Cat Mad

St Leonards Road, 
Windsor,
SL4 3BZ

Monday - Friday 09:00 - 17:00

[email protected]
+44 (0) 1753 463734

Contact Cat Mad

    Frequently asked questions

    How long will it take to receive my order?

    Most orders ship within 1–2 days. All orders are shipped with Royal Mail Tracked 24/48 unless otherwise stated.  We’ll keep you updated on your order’s journey!

    Do you ship internationally?

    We ship worldwide. Orders are typically dispatched within 1-2 days. Delivery timeframes are available at checkout.

    Can I track my order once it’s been shipped?

    Yes! We’ll send a tracking link as soon as your order leaves the nest. You can also track your order here.

    Is next-day delivery available?

    The majority of our orders are shipped within 1-2 days and posted via Royal Mail Tracked 24/48 depending on the order size. 

    For big dates such as Christmas, Valentines Day, Mothers day etc we will clearly display our last order date for delivery.

    If you require faster shipping, just contact us prior to ordering and we will do our best to accommodate. 

    I need to change the delivery address

    If your order hasn’t shipped yet, we can make changes. Let us know immediately by replying to your order confirmation email so we can make the fix.

    What is your returns policy?

    We offer hassle-free returns within 30 days, as long as items are unused and in original packaging.